EasyParcel
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EasyShip
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ClickPost
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|---|---|---|---|
| Shipping Automation & Booking | |||
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Bulk Order Upload (CSV/Excel)
Upload many orders at once using an Excel or CSV file instead of keying one by one.
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Advanced |
Intermediate |
Intermediate |
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Multiple Pickup Address Support
You can save and use more than one pickup address (useful if you have multiple warehouses).
|
Advanced |
Intermediate |
Intermediate |
| Rate & Cost Optimization | |||
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Volume-Based Pricing
The more you ship, the cheaper the rate you can get.
|
Advanced |
Intermediate |
Limited |
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COD Fee Optimization
Lower or better-managed Cash on Delivery fees.
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Advanced |
Limited |
Intermediate |
| Courier Coverage & Network | |||
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Local Courier Partner Network
How many local couriers (J&T, Ninja, PosLaju, etc.) are supported.
|
Advanced |
Intermediate |
Advanced |
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International Courier Support
Can ship to other countries, not just within Malaysia.
|
Advanced |
Advanced |
Advanced |
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Same Day / Next Day Delivery
Can deliver on the same day or next day.
|
Intermediate |
Limited |
Limited |
| Customer Experience & Post-Purchase | |||
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Customizable Branded Tracking
You can customise tracking page with your logo, colours, message.
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Advanced |
Intermediate |
Intermediate |
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Omnichannel Delivery Notifications
Customers get updates via email, SMS, or WhatsApp.
|
Advanced |
Intermediate |
Advanced |
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Proactive Delivery Issue Resolution
System helps detect and solve delivery problems early.
|
Advanced |
Limited |
Advanced |
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Proof of Delivery (POD) Access
You can see signature/photo proof after delivery.
|
Advanced |
Intermediate |
Intermediate |
| Seller Tools & Commerce Support | |||
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Customer Fills Address (Quick Send Link)
You send a link, customer fills in their own delivery details.
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Advanced |
Limited |
Limited |
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Multi-User Account Access
More than one staff can use the same account.
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Advanced |
Intermediate |
Intermediate |
| Returns, Refunds & Protection | |||
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Easy Return Management
Simple process to handle returned parcels.
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Advanced |
Intermediate |
Advanced |
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Exchange Handling Support
Helps manage product exchanges.
|
Intermediate |
Limited |
Limited |
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Refund & Reconciliation Module
Helps track refunds and money flow.
|
Intermediate |
Limited |
Intermediate |
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Parcel Protection
Protects parcel if lost or damaged.
|
Advanced |
Intermediate |
Intermediate |
| Support & Reliability | |||
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Live Chat Support
Chat with support instantly.
|
Advanced |
Intermediate |
Intermediate |
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Dedicated Account Manager
Special person to handle your business account.
|
Intermediate |
Intermediate |
Intermediate |
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Help Centre & Knowledge Base
Articles, guides, FAQs.
|
Advanced |
Advanced |
Advanced |